NABD help desk is user-friendly,
and extremely easy to learn and use. It is designed to make your support
operation more efficient and manage to improve client satisfaction by
delivering best in class service. You and your team will be able to quickly and
efficiently resolve customer inquiries received via email, ticket and live
chat. Support emails are automatically converted into actionable tickets and
tracked to ensure issues are resolved & closed in a timely and professional
manner. Help
desk customer service software
is fully integrated so website visitors can receive real-time support without
leaving your website.
Features of
help desk customer service software:-
Outstanding
ticket management & tracking
Knowledge
based data
Quick access
of statistics
User
friendly Interface
Quick
Implement & support
NABD know
that the requirement gathering process is very time consuming. We improve end
user satisfaction and resolution rates while reducing costs by allowing your help desk technician to track their work more effectively. Staying connected with
your customer and collaborating in real time is an integral part of delivering
customer service. NABD makes it easy and natural by integrating and showing
conversation in real time from multiple channels on single screen.
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